1. Information We Collect
At Aurum Luxury Restaurant & Cafe, we respect your privacy and are committed to safeguarding your personal data. We collect information necessary to deliver premier dining experiences, online ordering, and table reservations:
- Contact Details: Name, email address, phone number, and delivery address.
- Reservation Information: Date, time, party size, and special dietary requests or allergies.
- Transaction Data: Billing details, order history, and payment method identifiers (processed securely via PCI-DSS compliant gateways).
- Technical Data: IP address, device type, browser settings, and interaction logs.
2. How We Use Your Information
Your personal data is utilized strictly for the purpose of serving you:
- Confirming and managing your table reservations and private event bookings.
- Preparing and delivering gourmet orders placed through our digital ordering platform.
- Sending SMS or email notifications regarding your order status and dining confirmation.
- Delivering curated seasonal tasting menus and VIP promotional invitations (only with your explicit consent).
3. Data Protection & Security
We implement industry-standard encryption, firewall protection, and restricted internal access to protect your personal details. We do not sell, rent, or lease your personal information to third parties.
4. Cookies and Tracking
Our website uses essential cookies to remember your ordering preferences and cart items across sessions. You can configure your browser to decline non-essential cookies at any time without impacting basic browsing functionality.
5. Contact Our Privacy Officer
If you have inquiries regarding this policy or wish to exercise your data rights, please contact our concierge team at privacy@cafe.aifutureindia.com or call +91 (800) 456-7890.